OUR VALUE FOR YOU

Distinct Hospitality | Guest Chat Assistant
1/1/2023

This digital assistant is provided by Distinct Hospitality to support your experience—whether you're exploring services, making a request, or asking a question.

1. What We Collect
When you interact with this assistant, we may collect:

• Your name or contact details (only if voluntarily shared)
   
• Service-related questions, preferences, or comments
   
• Basic technical details such as device type or time of visit (used for performance improvement only)
   

2. What We Do Not Collect

• We do not request or store payment details, personal ID numbers, or confidential reservation records.
   

3. How We Use Your Information
Information you share helps us:

• Respond accurately and promptly to your request
   
• Tailor service support based on your needs
   
• Improve the quality and effectiveness of your digital service experience
   

4. How We Protect It
All information is securely stored and reviewed only by authorized team members for service-related purposes.
We never sell, share, or use your data for third-party marketing.

5. Your Rights
You may at any time:

• Request a copy of your chat history
   
• Ask for your information to be deleted
   
• Choose to end the conversation at your discretion
   

To submit a request, please contact us at team@distincthospitality.com